Arcade 7 Collectibles
FAQ
Frequently Asked Questions
Are Arcade 7 products authentic?
Arcade 7 Collectibles sells genuine collectible products sourced through reputable distributors and suppliers. We do not knowingly sell counterfeit or replica products as authentic merchandise.
How much does shipping cost?
Available shipping methods, current rates, and any qualifying shipping promotions are displayed during checkout. The checkout total controls the final shipping charge for an order.
When will my order ship?
Processing time depends on product availability, release dates, order volume, holidays, and carrier conditions. Arcade 7 provides tracking information after a shipment and tracking number are available.
How do I track an order?
Use Secure Order Tracking and enter the order number plus the matching email address or phone number used at checkout. This verification helps prevent unauthorized order lookups.
Do you accept preorders?
Products offered as preorders will be identified on the applicable product page. Estimated release dates can change. Unless Arcade 7 states otherwise, an order containing preorder and in-stock items may be held until all items are ready to ship.
What is your return policy?
Return eligibility depends on the item, its condition, and the current Return Policy presented by the store. Collectible and sealed products must remain in their required condition. Contact Arcade 7 before sending any item back.
Can I cancel an order or preorder?
Contact Arcade 7 as soon as possible. Cancellation is not guaranteed after processing, fulfillment, carrier acceptance, or another irreversible order step has begun.
How does Arcade 7 Membership work?
Arcade 7 has one membership program with no paid tiers. Sign in to view your profile, Arcade Points, eligible earning activities, available rewards, and secure order information.
How do Arcade Points work?
Members can earn points through eligible purchases and other approved activities. Current earning values, balances, rewards, and redemption requirements are controlled by the Arcade 7 Control Center and shown in the signed-in rewards account.
Do you buy or trade cards?
Arcade 7 does not currently advertise a public buyback or trade-in program. Any future program will be announced through official Arcade 7 channels.
How are orders packaged?
Orders are packaged with collector care and appropriate protective materials based on the items being shipped.
Do you ship internationally?
Shipping availability is determined by the destination and the options shown at checkout. If no shipping option appears, contact Arcade 7 before placing an order.
How can I contact Arcade 7 Collectibles?
Email: Support@arcade7collectibles.com
Phone: 228-800-5282
You can also use the Contact page. For order help, include the order number and the email address or phone number used at checkout, but never send passwords or payment-card information.